General Returns Policy

Pillows are non-returnable and do not have a tryout period. You may return pillow cases that are unopened and sold and fulfilled by Razor’s Edge Marketing within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging.

You can expect your refund within 4 weeks of giving your package to the return shipper (though in many cases you'll receive the refund sooner).

This time period includes:

• 5 to 10 business days for us to receive your return from the shipper
• 3 to 5 business days for us to process your return
• The time it takes your bank to process our refund request (see below for specific guidelines)
• We'll notify you via e-mail of your refund once we've received and processed the returned item.

If the return and refund do not appear on your credit card within 4 weeks from the day you sent us your return, please contact us for help.

We will refund your online purchase through your credit card.

Exchanges 

If you received a faulty item and need to exchange it for the same item, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us to request a replacement.

Please note that it takes us 3 to 5 business days to process returns once they arrive at our warehouse.

Note: Any return that is not the result of our error will be subject to a return shipping fee which will be deducted from the refund.